Check on your order status, Print a receipt, or Obtain tracking information for your order by Logging in. Security and Privacy: Searchlight Electronics uses the latest SSL technology to secure our web site and your personal information. Look for the “lock and key” symbol on your browser’s status bar. This indicates that your information is successfully being encrypted for security during transmission. Your information is never used, sold or given to any outside agency or group and remains solely for the use of Searchlight Electronics Corp. Payment: We accept Visa and Mastercard through Authorize Net. Searchlight Electronics is the sole property of Searchlight Electronics Corp. and will appear as such on your credit card statement. Shipping Information: We ship directly from our warehouse to you via FED EX. Standard FED EX Ground is used in shipping unless requested otherwise. Your shipment is charged at actual Fed Ex rates for the weight of your product. Tracking through Fed Ex is available for you to monitor the progress of your order. We will make every effort to ship promptly upon receipt of your order, usually that day or the next day. 30 Day Money Back Return Policy: You may return your purchase within 30 days of receipt if not fully satisfied. Contact Searchlight Electronics in order to schedule a return of your purchase. See specifications of our return policy under “Returns”. Defective or non-operational product: Before returning a product to Searchlight Electronics Corp. first you should contact the manufacturer to discuss possible remedies available, including warranty service at a manufacturers service center, before returning any product. If a product is to be returned, please contact Searchlight Electronics to arrange a return. Warranty/Repairs: The manufacturer has warranty programs on most products. Be sure to check the manufacturer’s warranty policy prior to purchase. To return a product you must have your return code available in order to schedule a pick-up of your item. Returns take up to four weeks to process before credit is given or a new item shipped to you. Sales Tax: Sales tax will only be applied to sales to California residents. Residents of other states will not be charged sales tax on purchases. |